Accommodation summary
Looking for a place to spend a night after a long walk around the city? Hotel «Alster Au» is located in Hamburg. This hotel is located in 19 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Ohlstedt, Tierpark Hagenbeck and Inner Alster Lake. Taste the local cuisine and have a rest in the restaurant. Wi-Fi is available on the premises. Ask for more information when checking-in. If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone.,You will find these entertainment amenities on the premises: a picnic area. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.,Additional services that the hotel offers to its guests: a laundry, private check-in and check-out and ironing. The staff of the hotel will be happy to talk to you in English. Guests will find the following in the room: a shower and a TV. Please note that the listed services may not be available in all the rooms.
Available rooms
About this property
Looking for a place to spend a night after a long walk around the city? Hotel «Alster Au» is located in Hamburg. This hotel is located in 19 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Ohlstedt, Tierpark Hagenbeck and Inner Alster Lake.
Taste the local cuisine and have a rest in the restaurant. Wi-Fi is available on the premises. Ask for more information when checking-in. If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone.
You will find these entertainment amenities on the premises: a picnic area. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
Additional services that the hotel offers to its guests: a laundry, private check-in and check-out and ironing. The staff of the hotel will be happy to talk to you in English.
Guests will find the following in the room: a shower and a TV. Please note that the listed services may not be available in all the rooms.
Policies
Policies
Check-In/Out Details
Additional info
Please inform Hotel Alster Au in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of EUR 820 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Amenities
Rooms
- Allergy-free rooms
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Carbon Monoxide Detector
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Shower/Bathtub
- Shower
- Toiletries
General
- Elevator/lift
- Smoke-free property
- Heating
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Radio
- Outdoor furniture
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Hairdryer (on request)
- Luggage storage
- Wake-up service
- Telephone
Meals
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Kettle
Kids
- Playroom
- Babysitting and childcare
- Children's playground
Health and Safety Measures
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Internet
- Wi-Fi
- Internet access
Recreation
- Picnic area
- Sun Deck
Parking
- Free parking
- Parking nearby
Business
- Fax and copy machine
- Conference Hall
Sports
- Cycling
- Tennis court
Accessibility
- Accessibility features
Languages Spoken
- English
Tourist services
- Tour assistance