wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

Here’s the hotel you always dreamed of: hotel «Banyan Tree Mayakoba» is located in Playa del Carmen. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins. Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free.,Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area and a barbeque area.,Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. For business meetings, there is a business center. Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion.,The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, a chapel, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, German and Russian. Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

Here’s the hotel you always dreamed of: hotel «Banyan Tree Mayakoba» is located in Playa del Carmen. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.

At the hotel

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free.

Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area and a barbeque area.

Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. For business meetings, there is a business center. Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion.

The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, a chapel, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, German and Russian.

Room amenities

Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Floors 2
Rooms 161

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Services

pets
Pets
Availability

Pets allowed

Price

MXN1,000/per-room-per-stay

Pay on the spot

bed
Additional bed
Maximum number

Clarify on the spot

Price

MXN2,500/Per guest per night

restaurant
Meals
Meal type

breakfast

Price

MXN1,000

Amenities

steppers General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Chapel
  • Garden
  • Television in lobby
  • Terrace
  • Express check-in
  • Private check-in/check-out
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Reception desk

steppers Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Toiletries

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Poolside bar
  • Coffeemaker
  • Bottled water

steppers Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Heated swimming pool
  • Next to the beach

steppers Services and amenities

  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone

steppers Beauty and wellness

  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit

steppers Recreation

  • Free bicycle rental
  • Bike rental
  • Barbecue grill(s)
  • Hiking
  • Picnic area
  • Fishing
  • Sun Deck

steppers Sports

  • Diving
  • Cycling
  • Snorkelling
  • Golf course
  • Tennis court
  • Fitness facilities
  • Gym

steppers Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Languages Spoken

  • Spanish
  • German
  • Russian
  • English
  • Multi-language staff

steppers Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

steppers Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club

steppers Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

steppers Transfer

  • Car rental
  • Airport transportation
  • Transfer services

steppers Parking

  • Parking
  • Parking nearby
  • Free Parking on Premises

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance