wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
spa
Spa
mode_fan
Air conditioning
pets
Air conditioning
Accommodation summary

A very nice option for those who like to be on the move! Hotel «Alaya Tulum» is located in Tulum. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park. You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone.,The beauty and wellness services: a massage room, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a yoga area and a diving club. Want to have an excursion? Consult the tour assistance desk of the hotel. You won’t have to leave your pet at home as they are allowed.,For the free movement around the city, the hotel offers a transfer for you. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish. Guests will find the following in the room: a shower. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

A very nice option for those who like to be on the move! Hotel «Alaya Tulum» is located in Tulum. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the hotel

You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone.

The beauty and wellness services: a massage room, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a yoga area and a diving club. Want to have an excursion? Consult the tour assistance desk of the hotel. You won’t have to leave your pet at home as they are allowed.

For the free movement around the city, the hotel offers a transfer for you. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

Guests will find the following in the room: a shower. Please note that the listed services may not be available in all the rooms.

Rooms 20

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 0.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Services

pets
Pets
Availability

Pets allowed

Price

$25/Per guest per stay

Pay on the spot

bed
Additional bed
Maximum number

Clarify on the spot

Price

$45/Per guest per night

Amenities

steppers General

  • Air conditioning
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Garden
  • Terrace
  • No elevators
  • Reception desk

steppers Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Laptop safe
  • Toiletries

steppers Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Services and amenities

  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

steppers Sports

  • Windsurfing
  • Diving
  • Snorkelling
  • Fitness facilities
  • Yoga

steppers Meals

  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant

steppers Pool and beach

  • Beach facilities
  • Private beach
  • Beach/pool towels
  • Next to the beach

steppers Beauty and wellness

  • Doctor
  • Massage
  • Spa
  • First Aid Kit

steppers Transfer

  • Car rental
  • Airport transportation
  • Transfer services

steppers Languages Spoken

  • Spanish
  • English

steppers Recreation

  • Bike rental
  • Fishing

steppers Parking

  • Free parking
  • Free parking nearby

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Business

  • Event facilities

steppers Kids

  • Family/Kid Friendly

steppers Pets

  • Pets allowed