wifi
Free Wifi
local_parking
Parking available
Accommodation summary

A great hotel to have a nice rest before long walks around the city. Hotel «Cenote Balam-Ha» is located in Akumal. This hotel is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Xel-Ha Water Park, Xcaret Eco Theme Park and Coba Ruins. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. You will find these entertainment amenities on the premises: a picnic area. To book an excursion, consult the tour assistance desk of the hotel.,Additional services that the hotel offers to its guests: a laundry, a safe-deposit box and a concierge.

Available rooms

About this property

Location

A great hotel to have a nice rest before long walks around the city. Hotel «Cenote Balam-Ha» is located in Akumal. This hotel is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Xel-Ha Water Park, Xcaret Eco Theme Park and Coba Ruins.

At the hotel

Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. You will find these entertainment amenities on the premises: a picnic area. To book an excursion, consult the tour assistance desk of the hotel.

Additional services that the hotel offers to its guests: a laundry, a safe-deposit box and a concierge.

Policies

Policies

Check-In/Out Details

Check-in time 14:00Check-out time 11:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cabin prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

steppers Services and amenities

  • Laundry
  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Deposit boxes

steppers General

  • Smoke-free property
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Recreation

  • Picnic area

steppers Parking

  • Parking