Accommodation summary
Want to take a rest and explore the city? Hotel «Customs House Hotel» is located in Rostov-on-Don. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Rostov Regional Museum of Local History, Pokrovskiy Skver and Rostov Gorky Park. You can stop by the restaurant. There are several meal options: full board and half board. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.,Also, the following services are available for guests at the hotel: a sauna, a spa center and a hamam. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. Take your pet with you. Pets are allowed for an additional cost. Accessibility: there is an elevator/lift.,At the guests’ disposal, there’s also a laundry and ironing. The staff of the hotel will be happy to talk to you in English and Russian. In the room, for you, there is a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.
Available rooms
About this property
Want to take a rest and explore the city? Hotel «Customs House Hotel» is located in Rostov-on-Don. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Rostov Regional Museum of Local History, Pokrovskiy Skver and Rostov Gorky Park.
You can stop by the restaurant. There are several meal options: full board and half board. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.
Also, the following services are available for guests at the hotel: a sauna, a spa center and a hamam. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. Take your pet with you. Pets are allowed for an additional cost. Accessibility: there is an elevator/lift.
At the guests’ disposal, there’s also a laundry and ironing. The staff of the hotel will be happy to talk to you in English and Russian.
In the room, for you, there is a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.
Policies
Policies
Check-In/Out Details
Additional info
Russian citizens must have an original Russian passport upon arrival. The visit to the SPA zone is included in the cost of rooms in the categories Suite and Standard. For the Economy category rooms spa zone visit costs RUB 500.00 for one standard visit of 1.5 hours. Working hours of the spa area: 9:00 - 21:00
Services
Pets allowed
RUB1,000/per-room-per-stay
Amenities
General
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Garden
- Television in lobby
- Terrace
- Early check-in
- Late check-out
- Design hotel
- Outdoor furniture
- Upper floors accessible by elevator
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- TV
- Bathrobe
- Mosquito net
- Safe (in room)
Services and amenities
- Iron and board
- Ironing
- Laundry
- Luggage storage
- Telephone
- Iron
Meals
- Coffee/tea for guests
- Breakfast
- Full board rates available
- Half board rates available
- Restaurant
- Vending machine
Pool and beach
- Swimming pool
- Indoor Pool
- Water fun
- Beach/pool towels
- Heated swimming pool
Business
- Business center
- Photocopy machines
- Event facilities
- Rental video equipment and computers
- Conference Hall
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
Beauty and wellness
- Sauna
- Spa
- Hammam
Accessibility
- Accessibility features
- Wheelchair access to restaurant
Languages Spoken
- Russian
- English
Parking
- Offsite parking reservations required
- Parking nearby
Internet
- Free Wi-Fi
Recreation
- Suitable for Events
Kids
- Family/Kid Friendly
Pets
- Pets allowed