Accommodation summary
Dreaming about a first-class hotel? Welcome to hotel «Grand Mercure Hanoi» is located in Hanoi. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Cat Linh. Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.,Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center and a gym. You won’t be bored as at the hotel you will find a karaoke. For participants of business meetings, there is a conference hall.,The tour assistance desk of the hotel will help you book an excursion. The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. In the room, there is a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
Available rooms
About this property
Dreaming about a first-class hotel? Welcome to hotel «Grand Mercure Hanoi» is located in Hanoi. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Cat Linh.
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.
Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center and a gym. You won’t be bored as at the hotel you will find a karaoke. For participants of business meetings, there is a conference hall.
The tour assistance desk of the hotel will help you book an excursion. The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge.
In the room, there is a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
Policies
Policies
Check-In/Out Details
Additional info
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; reservations are required for some onsite facilities.
- Enhanced food service safety measures are in place.
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
- This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO).
- Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
- Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Amenities
General
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Express check-out
- Fire Extinguisher
- Reception desk
Rooms
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Bathrobe
- Slippers
- Toiletries
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Coffeemaker
- Bottled water
- Kettle
Business
- Business center
- Event facilities
- Fax machine
- Conference Hall
Beauty and wellness
- Massage
- Sauna
- Spa
- First Aid Kit
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Transfer
- Airport transportation
- Car rental
Recreation
- Karaoke
- Sun Deck
Sports
- Fitness facilities
- Gym
Health and Safety Measures
- Extra decontamination measures
- Additional measures against COVID-19
Internet
- Free Wi-Fi
Languages Spoken
- Multi-language staff
Tourist services
- Tour assistance
Parking
- Parking
Pool and beach
- Pool facilities
Kids
- Babysitting and childcare
Pets
- Pets Not Allowed