Accommodation summary
You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone. You won’t be bored as at the hotel you will find a picnic area.,To book an excursion, consult the tour assistance desk of the hotel.
Available rooms
About this property
You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park.
You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone. You won’t be bored as at the hotel you will find a picnic area.
To book an excursion, consult the tour assistance desk of the hotel.
Policies
Policies
Check-In/Out Details
Additional info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
- Fee for cooked-to-order breakfast: approximately MXN 120 to 150 per person
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Amenities
General
- Smoking areas
- Ticket assistance
- Garden
- Terrace
- No elevators
- Reception desk
Meals
- Coffee/tea for guests
- Breakfast
- Restaurant
Services and amenities
- Luggage storage
Internet
- Free Wi-Fi
Tourist services
- Tour assistance
Recreation
- Picnic area
Parking
- Free parking
Pets
- Pets Not Allowed
Health and Safety Measures
- Contactless check-in and/or check-out