Accommodation summary
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hotel Secreto» is located in Isla Mujeres. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall. You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a free parking zone.,If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.,Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge.,The staff of the hotel will be happy to talk to you in English.
Available rooms
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hotel Secreto» is located in Isla Mujeres. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall.
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a free parking zone.
If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.
Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge.
The staff of the hotel will be happy to talk to you in English.
Policies
Policies
Check-In/Out Details
Additional info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Special check-in instructions
Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Know Before You Go
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Fees
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Amenities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Terrace
- All Spaces Non-Smoking (public and private)
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Individually packaged food
- Additional measures against COVID-19
Pool and beach
- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Beach/pool towels
- Next to the beach
Meals
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Breakfast/lunch to go
Beauty and wellness
- Doctor
- Massage
- Steam room
- Beauty services
- Spa
Services and amenities
- Safe-deposit box
- Concierge services
- Luggage storage
Rooms
- Non-smoking rooms
- Room service
Parking
- Parking
- Free Parking on Premises
Internet
- Free Wi-Fi
Transfer
- Airport transportation
Languages Spoken
- English
Tourist services
- Tour assistance
Recreation
- Sun Deck
Business
- Conference Hall
Sports
- Fitness facilities
Pets
- Pets Not Allowed