Accommodation summary
Your vacation should be comfortable! Hotel «Hotel Unknown» is located in Merida. This hotel is located in walking distance from the city center. Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. The following services are also available for the guests: a massage room and a doctor.,Here, you can treat yourself with water procedures as there will be an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the hotel. You can take your pet with you for the journey. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer.,Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
Available rooms
About this property
Your vacation should be comfortable! Hotel «Hotel Unknown» is located in Merida. This hotel is located in walking distance from the city center.
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. The following services are also available for the guests: a massage room and a doctor.
Here, you can treat yourself with water procedures as there will be an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the hotel. You can take your pet with you for the journey. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer.
Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
Policies
Policies
Check-In/Out Details
Additional info
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Know Before You Go
- Pool access available from 10:00 AM to 9:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees
- Pet fee: MXN 280 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
Amenities
General
- Elevator/lift
- Smoking areas
- Smoke-free property
- Security guard
- Garden
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Services and amenities
- Safe-deposit box
- Concierge services
- Luggage storage
Beauty and wellness
- Doctor
- Massage
- First Aid Kit
Rooms
- Room service
- Family room
Meals
- Bar
- Restaurant
Languages Spoken
- Spanish
- English
Internet
- Free Wi-Fi
Transfer
- Airport transportation
Tourist services
- Tour assistance
Pool and beach
- Outdoor pool
Business
- Conference Hall
Pets
- Pets allowed