Accommodation summary
The main advantage of a guest house is home comfort. Guest house «Luna Maya by LHMG» is located in Tulum. This guest house is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the guest house — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park. Free Wi-Fi is available on the territory. Ask for more information when checking in. Guests who love doing sports will be able to enjoy a diving club. Want to have an excursion? Consult the tour assistance desk of the guest house. The staff of the guest house will order a transfer for you.,The staff of the guest house speaks English and Spanish.
Available rooms
About this property
The main advantage of a guest house is home comfort. Guest house «Luna Maya by LHMG» is located in Tulum. This guest house is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the guest house — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.
Free Wi-Fi is available on the territory. Ask for more information when checking in. Guests who love doing sports will be able to enjoy a diving club. Want to have an excursion? Consult the tour assistance desk of the guest house. The staff of the guest house will order a transfer for you.
The staff of the guest house speaks English and Spanish.
Policies
Policies
Check-In/Out Details
Additional info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know Before You Go
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per stay
We have included all charges provided to us by the property.
Amenities
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
General
- 24-hour reception
- Smoke-free property
- Garden
Languages Spoken
- Spanish
- English
Sports
- Diving
- Snorkelling
Services and amenities
- Luggage storage
Internet
- Free Wi-Fi
Transfer
- Airport transportation
Tourist services
- Tour assistance
Recreation
- Fishing
Beauty and wellness
- First Aid Kit