Accommodation summary
Dreaming about a first-class hotel? Welcome to hotel «Maroma, A Belmond Hotel, Riviera Maya Hotel» is located in Puerto Morelos. This hotel is located in 15 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Maroma Beach, Xcaret Eco Theme Park and Wet n' Wild. Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a free parking zone.,If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym, a yoga area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library and a picnic area.,Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job where_kind+ as there is a business center, a conference hall, event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion.,Pets are welcome here. If you want to make your journey even more comfortable, you can order a transfer. Additional services that the hotel offers to its guests: a laundry, dry cleaning, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish. Here’s what you’ll find in the room to have a rest after a long day: a shower, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Available rooms
About this property
Dreaming about a first-class hotel? Welcome to hotel «Maroma, A Belmond Hotel, Riviera Maya Hotel» is located in Puerto Morelos. This hotel is located in 15 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Maroma Beach, Xcaret Eco Theme Park and Wet n' Wild.
Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a free parking zone.
If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym, a yoga area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library and a picnic area.
Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job where_kind+ as there is a business center, a conference hall, event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion.
Pets are welcome here. If you want to make your journey even more comfortable, you can order a transfer. Additional services that the hotel offers to its guests: a laundry, dry cleaning, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
Here’s what you’ll find in the room to have a rest after a long day: a shower, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Policies
Policies
Check-In/Out Details
Additional info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
- A pet fee will be charged
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Services
Pets allowed
MXN4,000/Per guest per stay
Pay on the spot
Clarify on the spot
MXN129/Per guest per night
Amenities
General
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Laptop safe
- Slippers
- Toiletries
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Breakfast/lunch to go
- Bottled water
Pool and beach
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Sports
- Diving
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Yoga
Recreation
- Free bicycle rental
- Library
- Billiards
- Picnic area
- Fishing
- Sun Deck
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Transfer
- Shuttle
- Airport transportation
- Car rental
- Transfer services
Languages Spoken
- Spanish
- English
- Multi-language staff
Kids
- Playroom
- Babysitting and childcare
- Family/Kid Friendly
Accessibility
- Accessibility features
- Wheelchair Accessible
Internet
- Free Wi-Fi
- Internet access
Parking
- Parking
- Free Parking on Premises
Tourist services
- Tour assistance
Pets
- Pets allowed