Ocean Maya Royale All Inclusive Adults Only

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wifi
Free Wifi
local_parking
Parking available
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

Plans for the journey: have a rest and enjoy! Resort «Ocean Maya Royale All Inclusive Adults Only» is located in Playacar. This resort is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins. You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.,If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a solarium and a spa center. Sports fans will be able to enjoy a fitness center and a diving club.,Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. Want to have an excursion? Consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.,Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, ironing, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, Italian, German and French. Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

Plans for the journey: have a rest and enjoy! Resort «Ocean Maya Royale All Inclusive Adults Only» is located in Playacar. This resort is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.

At the resort

You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a solarium and a spa center. Sports fans will be able to enjoy a fitness center and a diving club.

Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. Want to have an excursion? Consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, ironing, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, Italian, German and French.

Room amenities

Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.

Floors 2
Rooms 320
Build 2007

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. **Know Before You Go** Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Environmental fee is MXN 150.00 per night. Late check-out fee: MXN 650.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

steppers General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Adults Only

steppers Rooms

  • Non-smoking rooms
  • Room service
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Toiletries

steppers Services and amenities

  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
  • Iron

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
  • Coffeemaker
  • Bottled water

steppers Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Next to the beach

steppers Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Languages Spoken

  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff

steppers Beauty and wellness

  • Solarium
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit

steppers Business

  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall

steppers Sports

  • Diving
  • Snorkelling
  • Tennis court
  • Fitness facilities

steppers Parking

  • Parking
  • Parking nearby
  • Free Parking on Premises

steppers Accessibility

  • Accessibility features

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Recreation

  • Sun Deck

steppers Pets

  • Pets Not Allowed