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wifi
Free Wifi
local_parking
Parking available
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

Here’s the hotel you always dreamed of: hotel «Platinum Yucatan Princess Adults Only» is located in Playa del Carmen. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins. You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.,Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area and a diving club. Swimming fans are going to enjoy a pool and an outdoor pool.,Want to have an excursion? Consult the tour assistance desk of the hotel. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish and French. Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Available rooms

About this property

Location

Here’s the hotel you always dreamed of: hotel «Platinum Yucatan Princess Adults Only» is located in Playa del Carmen. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area and a diving club. Swimming fans are going to enjoy a pool and an outdoor pool.

Want to have an excursion? Consult the tour assistance desk of the hotel. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish and French.

Room amenities

Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Floors 3
Rooms 470

Reviews

DAVID
June 18, 2022
dinners and breakfast great room service good
Iliana
November 30, 2021
The hotel is located within the Princess resort which has other beautiful hotels and most importantl...
Zdenka
December 1, 2019
Nice room,clean and friendly staff

overall-rating:

7.4

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
  • Guests under 18 years old are not permitted at this adults-only property.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Amenities

steppers General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • Express check-in
  • Adults Only

steppers Rooms

  • Bridal suite
  • Room service
  • VIP room amenities
  • Cable TV
  • Minibar
  • Hairdryer
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

steppers Services and amenities

  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water

steppers Beauty and wellness

  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit

steppers Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Pool and beach

  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Water sport facilities
  • Pool facilities
  • Next to the beach

steppers Sports

  • Windsurfing
  • Diving
  • Table Tennis
  • Snorkelling
  • Tennis court
  • Fitness facilities

steppers Languages Spoken

  • Spanish
  • English
  • French
  • Multi-language staff

steppers Recreation

  • Billiards
  • Nightclub
  • Sun Deck

steppers Business

  • Business center
  • Event facilities
  • Conference Hall

steppers Accessibility

  • Accessibility features
  • Wheelchair Accessible

steppers Internet

  • Free Wi-Fi
  • Internet access

steppers Transfer

  • Car rental
  • Taxi booking

steppers Parking

  • Parking
  • Parking nearby

steppers Tourist services

  • Tour assistance

steppers Pets

  • Pets Not Allowed