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wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

Polyana Grand Hotel is located in Krasnaya Polyana. The hotel is located next to cable cars and ski slopes. The hotel has 413 suites and 16 cottages available for guests.,The hotel has a year-round outdoor sports pool with a length of 50 m. It offers views of the mountain peaks. There is also a year-round indoor pool with a length of 25 m and Finnish saunas.,Professional teachers work with kids in children's clubs. Parents can only enjoy their vacation together.

Available rooms

About this property

Location

Polyana Grand Hotel is located in Krasnaya Polyana. The hotel is located next to cable cars and ski slopes.

At the hotel

The hotel has 413 suites and 16 cottages available for guests.

The hotel has a year-round outdoor sports pool with a length of 50 m. It offers views of the mountain peaks. There is also a year-round indoor pool with a length of 25 m and Finnish saunas.

Professional teachers work with kids in children's clubs. Parents can only enjoy their vacation together.

Floors 7
Rooms 413
Build 2007

Reviews

Alexey
October 13, 2020
Service is crap

overall-rating:

9.1

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

Russian citizens must have an original Russian passport upon arrival. From 06.12.2024 car travelling in the Polana 1389 Hotel and Spa is possible only with winter tyres. It is forbidden to drive through the checkpoint to the Polyana 1389 Hotel and Spa. The resort fee is charged from the second night of your stay. It is possible to provide one extra bed in the room (for an adult or a child from 5 to 11 years old inclusive). The cost is calculated individually upon request at the hotel. Parking services at the resort are paid for guests. Parking is provided in a multi-level parking lot next to the Grand Hotel Polyana. Guests can return to the hotel on foot or by using an electric car. Depending on the season, a shuttle runs. Planned schedule of closure of the Gazprom Polyana Resort ropeways for routine maintenance: Psekhako II-A2 - from 04.10.2024 to 19.10.2024; from 05.11.2024 to 20.11.2024; from 05.12.2024 to 13.12.2024; Psekhako - D/B - from 01.10.2024 to 02.10.2024; from 04.10.2024 to 19.10.2024; from 05.11.2024 to 13.12.2024; Psekhako-N - from 20.10.2024 to 13.12.2024; Psekhako II-A3 - from 01.10.2024 to 22.10.2024; from 05.11.2024 to 13.12.2024; K1-K5 - from 05.11.2024 to 13.12.2024. Depending on weather conditions, the dates of routine maintenance works may be adjusted. Commercial operation of the ropeways may be suspended due to weather conditions. Cable car operating hours at Gazprom Polyana Resort: In the winter season of 2024-2025 for skiing and walking. From 12.25.24 to 03.31.25, travel for non-resident guests to the Psekhako plateau, through checkpoint No. 5, to the Polyana 1389 Hotel and Spa Resort is not provided. Until 12.25.24 and from 04.01.25, travel for non-residents is carried out according to the current price list, currently RUB 8000.00 per car. Guests can go up on the cable car. Tickets are purchased on the website, at the terminal or at the ticket office. Resident guests can use the parking service for their personal car, at the Polyana 1389 Hotel and Spa Resort. The cost is RUB 300.00 per day per car. Payment at the reception desk. Guests can use the cable car to enter the Polyana 1389 Hotel and Spa Resort for free using confirmation or by last name/passport. A taxi for checking in guests can also take them to the Polyana 1389 Hotel and Spa Resort reception desk. The taxi driver and guests must contact the receptionist to arrange their departure.

Pay on the spot

bed
Additional bed
Maximum number

Clarify on the spot

Price

RUB3,000/Per guest per night

local_parking
Parking
Location

Clarify on the spot

Price

RUB300/per-car-per-night

Amenities

steppers General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop

steppers Recreation

  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Bowling
  • Nightclub
  • Hiking
  • Entertainment
  • Sun Deck

steppers Services and amenities

  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)

steppers Beauty and wellness

  • Baths
  • Solarium
  • Massage
  • Beauty services
  • Sauna
  • Spa

steppers Pool and beach

  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool

steppers Sports

  • Cycling
  • Table Tennis
  • Tennis court
  • Fitness facilities

steppers Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly

steppers Winter sports

  • Ski storage
  • Ski facilities rental
  • Skiing
  • Ski school

steppers Rooms

  • Room service
  • Family room
  • Safe (in room)

steppers Transfer

  • Shuttle
  • Car rental
  • Airport transportation

steppers Business

  • Business center
  • Event facilities
  • Fax and copy machine

steppers Parking

  • Parking
  • Parking nearby

steppers Accessibility

  • Accessibility features

steppers Internet

  • Internet access

steppers Tourist services

  • Tour assistance

steppers Pets

  • Pets Not Allowed