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wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

Here’s the hotel you always dreamed of: hotel «Sheraton Surabaya Hotel and Towers» is located in Surabaya. This hotel is located 2 km from the city center. You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.,If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area.,Swimming fans are going to enjoy a pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you.,Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English. Guests will find the following in the room: an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

Here’s the hotel you always dreamed of: hotel «Sheraton Surabaya Hotel and Towers» is located in Surabaya. This hotel is located 2 km from the city center.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area.

Swimming fans are going to enjoy a pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

Guests will find the following in the room: an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Floors 28
Rooms 348
Build 1995
Renovated 2010

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 312180 per person (approximately)
  • Airport shuttle fee: IDR 460000 per vehicle (one way)
  • Self parking fee: IDR 50000 per stay
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pay on the spot

bed
Additional bed
Maximum number

Clarify on the spot

Price

IDR786,500/Per guest per night

local_parking
Parking
Location

Clarify on the spot

Price

IDR50,000/per-room-per-stay

Amenities

steppers Rooms

  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries

steppers General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Kitchen
  • Bottled water
  • Kettle

steppers Services and amenities

  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone

steppers Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Beauty and wellness

  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit

steppers Pool and beach

  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Pool facilities
  • Beach/pool towels

steppers Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

steppers Transfer

  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services

steppers Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

steppers Recreation

  • Barbecue grill(s)
  • Barbeque
  • Sun Deck

steppers Languages Spoken

  • English
  • Multi-language staff

steppers Parking

  • Parking
  • Parking nearby

steppers Sports

  • Tennis court
  • Fitness facilities

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Kids

  • Children swimming pool

steppers Pets

  • Pets Not Allowed