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wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

A great place to have a rest after an exciting day! Hotel «The WIN hotel» is located in Surabaya. This hotel is located in 3 km from the city center. You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.,If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room and a spa center. For participants of business meetings, there is a conference hall and meeting and presentation facilities. Want to have an excursion? Consult the tour assistance desk of the hotel.,If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English. Guests will find the following in the room: a shower, a TV and slippers. The room equipment depends on its category.

Available rooms

About this property

Location

A great place to have a rest after an exciting day! Hotel «The WIN hotel» is located in Surabaya. This hotel is located in 3 km from the city center.

At the hotel

You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room and a spa center. For participants of business meetings, there is a conference hall and meeting and presentation facilities. Want to have an excursion? Consult the tour assistance desk of the hotel.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

Guests will find the following in the room: a shower, a TV and slippers. The room equipment depends on its category.

Floors 8
Rooms 90

Policies

Policies

Check-In/Out Details

Check-in time 14:00Check-out time 12:00

Additional info

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Amenities

steppers General

  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Terrace
  • Smoking Allowed
  • Upper floors accessible by elevator

steppers Rooms

  • Non-smoking rooms
  • Room service
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Slippers
  • Toiletries

steppers Meals

  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water
  • Kettle

steppers Services and amenities

  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone

steppers Transfer

  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services

steppers Business

  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

steppers Languages Spoken

  • English
  • Multi-language staff

steppers Parking

  • Offsite parking reservations required
  • Parking nearby

steppers Beauty and wellness

  • Massage
  • Spa

steppers Accessibility

  • Accessibility features

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Pool and beach

  • Beach/pool towels

steppers Pets

  • Pets Not Allowed