Informations Complémentaires

Veuillez noter qu'un supplément peut être appliqué aux résidents des Émirats arabes unis à l'arrivée. Des frais obligatoires de dîner de gala sont applicables dans les hôtels des EAU. Les clients sont priés de contacter l’établissement directement pour obtenir de plus amples informations. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform KeysPlease Holiday Homes - Shams 4 - JBR in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of AED 2000 is required on arrival. You should be reimbursed on check-out. VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure. This is a licensed holiday home by DTCM. It is not a hotel or Hotel apartment. We require passport copies for each guest at least before arrival to allow time to coordinate access approval from the community security office. Please note that if your check-in / out timing is between 8:00pm & 8:00 AM, there will be an additional charge of USD 27 or AED 100 Complimentary (Once a week) housekeeping that includes Cleaning, Bed Linen and Towel Change (more if required at surcharge).