Desenzano Lake Village

Informations Complémentaires

La taxe de nettoyage n’est pas incluse dans le tarif de la réservation et devra être payée séparément à l’hôtel. Des frais obligatoires de dîner de gala sont applicables dans les hôtels d’Italie. Les clients sont priés de contacter l’établissement directement pour obtenir de plus amples informations. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to September. Pool access available from 10:00 AM to 8:00 PM. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in is available. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).